Privacy Policy

Cysterapp Privacy Policy (UK)

Last Updated: Feb 2025

Welcome to Cysterapp! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.

1. Who We Are

Cysterapp (“we,” “us,” “our”) is a PCOS-focused period tracking and women’s health app designed to help individuals manage their reproductive health. We are committed to keeping your data safe and handling it responsibly.

2. What Data We Collect

When you use Cysterapp, we may collect the following types of data:

✅Personal Information: Name, email address, date of birth, and account details.

✅ Health Data: Menstrual cycle information, symptoms, wellbeing insights, and other health-related data you choose to log.

✅Device & Usage Data: Information about how you interact with our app, including device type, IP address, and app analytics.

We will never sell your personal data or share it without your consent.

3. How We Use Your Data

We use your data to:

 ✔️Provide and improve our services, including tracking cycles and generating reports.

✔️Personalise your experience and offer relevant health insights.

✔ Ensure app security and prevent fraudulent activity.

✔ Conduct research (with anonymised data only) to improve PCOS awareness and healthcare.

✔ Send important updates about the app (you can opt out of marketing communications at any time).

4. Your Rights

Under UK data protection law, you have the right to:

✅ Access the data we hold about you.

✅ Correct any inaccurate or incomplete information.

✅ Request deletion of your account and personal data.

✅ Restrict or object to certain types of data processing.

✅ Transfer your data to another service provider (data portability).

To exercise your rights, contact us at [Insert Contact Email].

5. How We Protect Your Data

We take your privacy seriously and use:

🔒 Encryption to protect sensitive data.

🔒 Secure servers to store information safely.

🔒 Strict access controls to ensure only authorised personnel can handle your data.

Your data is stored securely within the UK and European Economic Area (EEA). If we transfer data outside the UK, we ensure it is protected to UK GDPR standards.

6. Third-Party Services & Sharing

We may share anonymised data with research institutions to improve PCOS healthcare. We also use third-party services (e.g., cloud storage and analytics tools) that follow strict data protection rules.

We will never sell your data or share personally identifiable health data without your explicit consent.

7. Data Retention

We keep your data only as long as necessary for the purposes outlined in this policy. If you delete your account, we will remove your personal data unless required by law to retain it.

8. Children’s Privacy

Cysterapp is designed for individuals aged 16 and over. We do not knowingly collect data from anyone under this age. If you believe we have collected data from a minor, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. If significant changes occur, we will notify you through the app or email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

📧 [Insert Contact Email]

📍 [Insert Company Address]

Your health, your data, your control. Track it. Own it. Thrive with your CYSTers.

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